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Testimonials

Angies List

Review: Plumber Service

kitchen drain

5 months ago

The gentleman that responded to our call on a Saturday morning was very courteous and professional. He did a wonderful job over the course of two days due to the difficulty of our situation. I will definitely recommend him to anybody that has the same problem as we had.

Services Performed
Plumber
Drain Pipe Installation
Drain Cleaning

A

Water frozen

1 year ago

Excellent. Another plumber came & did nothing to fix the problem & did nothing but walk around & look at pipes, closed 1 vent under house & told us problem should be corrected in a couple of hours, charged a service call of $140. Plumber said if this did not work concrete would have to be busted up and problem would be under concrete driveway. Not at all true. Called Gladden Plumbing and Piping & problem was fixed in a couple of hours.

Services Performed
Plumber

A

1 year ago

We purchased a home in October 2014. The structure was built in 1923 well before today's plumbing standards. Erin met me at the site the day after closing to take a look and recommend work that needed to be made immediately. By the end of 2014, we had upgraded the hot water heater, installed two toilets and replaced a leaking waste pipe inside the home. His team has helped us immensely since the initial work and they just completed the installation of the dishwasher and sink with new faucets and garbage disposal into our new kitchen.

Professional plumbers are not inexpensive, but I do believe we get great value from Erin and his team. When the work is done, it is done correctly, and we do not need to call them back. Erin has been able to respond to our needs in a timely fashion. I am accused of being loyal to service providers. Erin has earned the loyalty. I encourage anyone with a need for plumbing expertise in Gladden Plumbing's service area to let them deliver similar results.

Services Performed
Plumber
Home Remodeling

A

4 years ago

Roughed in the plumbing in a full bath.

They were clean, and the head guy came out to do the estimates. There were 2 or 3 workers, and when I get done tiling the floor, they will come back in to put in the vanity and stuff.

Services Performed
Plumber
Home Remodeling

A

4 years ago

Install hybrid water heater in new location; water analysis and install appropriate size water softener, filter and neutralizer; install faucet for kitchen sink; and troubleshoot faulty routing of existing plumbing and then corrected the issue.

Erin Gladden and his serviceman were extremely professional and helpful in solving some water issues we were experiencing. My only regret is that I had not called them earlier. They know plumbing. They took time to explain options and provide written estimates. They not only honored the estimate, they went the extra mile to insure the system was working properly and in doing so, discovered a major flaw in the way the home was originally plumbed; a hidden connection that had cold water communicating with a hot water feed line. They were courteous and extremely easy to work with. They demonstrated exemplary service and commitment to providing a job done right.

Services Performed
Plumber
Water Heater Repair And Installation

A

4 years ago

Fixed 4 busted, frozen water leaks.

Came all the way from Oxford on ONE call and did what he said he would do. This place is a real plumbing outfit that will handle your problems in a timely manner and very professional and will complete the job. I went through two other plumbers that couldn't fix what these guys fixed in a couple of hours. Very pleased with the work and I am going to have them complete a couple of more jobs in the future for me. If you need a real plumber and a class act, these are THE ones to call.

Services Performed
Plumber

A

4 years ago

Fixed 4 leaks from frozen water pipes busted.

Came all the way from Oxford on ONE call and did what he said he would do. This place is a real plumbing outfit that will handle your problems in a timely manner and very professional and will complete the job. I went through two other plumbers that couldn't fix what these guys fixed in a couple of hours. Very pleased with the work and I am going to have them complete a couple of more jobs in the future for me. If you need a real plumber and a class act, these are THE ones to call.

Services Performed
Plumber

A

4 years ago

For plumbing, I used Gladden Plumbing and Piping. They installed a hot water heater and they replaced the garbage disposal and fixed two leaky toilets.

They got there in record time. They're really fast. He's very honest about it. They did a great job. I'm happy with everything.

Services Performed
Plumber
Water Heater Repair And Installation

A

4 years ago

Installed a new instantaneous water heater and natural gas lines to fireplaces.

Terrific, cannot say enough good things about this provider.

Services Performed
Plumber
Water Heater Repair And Installation

A

4 years ago

De-clogged a main drain in the basement that was a three way drain for washer, and kitchen sink, and basement sink.

I really can't think of anything negative to say! Answered the phone when I called, were polite and professional, squeezed me into their schedule the very next morning, came on time, fixed the problem, and charged me a reasonable fee. Given that I'm in a rural area, and quite a distance from their business, all and all I felt that I was treated very fairly. I am glad to have found a good plumber to depend on! Sometimes hard to find reliable folks these days.

Yelp Reviews

Shelley D.

Oxford, NC

8/21/2018

Had no water since Saturday, had friend who was going to make repairs on Monday and he was a no show. At 3pm on Monday, I called Gladden, was asked what was the problem and I said the well pump and was told we'll take a look. When he was on his way I received a text saying he was on his way. They got here as stated and got right to work. They were professional, efficient and kept me appraise of what was taking place. They came, they conquered and cleaned up. Gladden Plumbing gets an A+ and I'll refer all my family and friends.

Tamara M.

Henderson, NC

2/16/2016

Thier plumbing and piping skills are top notch, so I'm glad I was not influenced by the only other review that referenced driving skills. We had them install a water conditioning system that included a system to fix our pH (our fixtures were oozing green blue scale which pretty much meant copper pipes being eaten away). I was sooo tired of scraping limescale off toilets, etc. The owner was amazingly patient in explaining how to care for our system once it was installed and they didn't leave one spec of trash or debris behind which is amazing considering their work spanned throughout our 40 ft. basement. I've never had a contractor leave their work area so clean. Honest and dependable contractors are so hard to find and I'm definitely calling them back when our water heater goes out so they can install a tankless system!